Member Services

Members’ Services is the online facility being offered by County Football Associations and the Football Association. It’s free to all affiliated leagues, clubs, referees and coaches. Our aim is to provide online information to leagues, clubs, referees and coaches to give them access to their football, making their administration easier and giving them up-to-date information instantly, whenever they need it.

How Do I Get to Members' Services?

Members' Services are available from any county website, via the Members link. You'll need to know your FA Number (FAN, which used to be referred to as an NPD) and you'll need to get a password, which can be obtained automatically from the FA systems.

Members' Services and Full-Time

A few of the options available on Members' Services depend on whether leagues use Full-Time, the FA League Administration package. As time progresses, we'll be offering more and more services that involve Members' Services and Full-Time working together, sharing information, reducing the administrative duplication between counties and leagues, and providing better information and communication to everyone within football.

Who Can Use Members' Services?

At present Members' Services is available to the following people:-

  • Leagues – Chairman, Secretary, Treasurer, Welfare Officer
  • Clubs – Chairman, Secretary, Treasurer, Welfare Officer, Charter Standard Coordinator, Volunteer Co-ordinator
  • Referees – All registered referees
  • Coaches – All coaches

When you first register, the Members' Services will check your details (cross-referencing with the FA/County records), and once you have a password, you can login and access your information.

The information currently available on Members' Services to Leagues is:-

  • League details and contact information for League Officers
  • Club Safeguarding Status (League Welfare Officers)
  • Club details, club affiliation and players associated with the club
  • League referees matched up to “Full-Time” for Respect Monitoring
  • Discipline report (cases within the league, cases outside the league involving players who also play in your league, amendments to case, sine die bans and club bans)
  • Divisions matched up to “Full-Time” for Respect Monitoring
  • Payments history (your payments to County Football Associations, for affiliation etc)
  • Find a Club/Referee – search for details of any club/referee in England

The information currently available on Members' Services to Clubs:-

  • Club details and contact information for Club Officers
  • Club Officials (including coaches and managers)
  • Teams registered for the Club
  • Safeguarding Lookup (Club Welfare Officers)
  • Discipline record for the season (including current and pending suspensions)
  • Registered players (for counties running player registration) and current members
  • Payments history (your payments to County Football Associations, for affiliation, discipline etc)
  • Find a Club/Referee/Coach – search for details of any club/referee/coach in England
  • Outstanding Cases – disciplinary cases still waiting to be dealt with
  • Club Marketing (advertising for players and volunteers)
  • Charter Standard Healthcheck
  • Discipline lookup (checking for suspensions for any player in England)

The information currently available on Members' Services to Referees is:-

  • Respect Monitoring – mark clubs for matches you refereed within Respect Leagues
  • Online Annual Registration
  • Availability to referee and Types of Football

The information currently available on Members' Services to Coaches is:-

  • Advertise availability to coach on Find a Coach